# MINI of Sterling - Detailed Adviser Profiles

> Organization: MINI of Sterling
> Team Site: https://miniofsterling.adviserly.com
> Dealership Homepage: https://www.miniofsterling.com

Companion to [llms.txt](https://miniofsterling.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Angel Yanes

- Profile: [https://miniofsterling.adviserly.com/angel-yanes](https://miniofsterling.adviserly.com/angel-yanes)
- Department: Sales (Motoring Advisors)
- Title: MINI Motoring Advisor
- Rating: 5.0 stars (49 ratings, 40 reviews)
- Lifetime vehicles sold: 219
- Recent vehicles sold: 17
- Sales specialties: Cooper, Cooper Countryman S All4, Cooper S Hardtop, X3 xDrive 30i, X5 xDrive 40i

I'm a BMW MINI Client Advisor with over two years of experience in the automotive industry, currently based out of Leesburg, VA.  I thrive on connecting with people and building strong relationships, both with my current colleagues and those I've worked with previously; they're a great source of motivation and support.  My goal is to make the car buying process a positive experience for every customer that I work with.  I prioritize answering all their questions and making the process as smooth as possible. It's rewarding to help them, and their families secure the vehicle they've worked hard for. 

Outside of work, I'm passionate about music – I play several instruments and love to talk about cars, food, and travel. I'm also a huge fan of sports including football, soccer, and all other sports. 

I look forward to assisting all my previous and future clients and ensuring that every step of their experience is enjoyable, smooth, and stress-free.  My goal is to provide exceptional service, clear communication, and the support needed to make the entire process as seamless as possible.

Recent reviews:
- 2026-04-04 | 5.0/5 | Eric F. — Angel did an excellent job making sure my wife got exactly what she wanted. He is very knowledgeable about Mini Cooper options and was able to get a combination put together that we didn't even know existed for the car we ordered. It was a pleasure doing business. Thanks again
- 2026-01-10 | 5.0/5 | Mary M. — Angel with amazing to work with. He’s really knowledgeable, considerate friendly in response very quickly. If I ever buy another car, I would absolutely go with him. I bought the last three cars from Abraham who has retired, Angel is everybody as good as Abraham was.
- 2026-03-07 | 5.0/5 | Adrian W. — Very knowledgeable. Very responsive in terms of timeliness and satisfying requests for information during the entire purchasing process. Very enthusiastic yet tempered with extent of knowledge by customer, in other words, matches their understanding with customers.

### Berkley Altmann

- Profile: [https://miniofsterling.adviserly.com/berkley-altmann](https://miniofsterling.adviserly.com/berkley-altmann)
- Department: Sales (Motoring Advisors)
- Title: MINI Motoring Advisor
- Rating: 5.0 stars (33 ratings, 28 reviews)
- Lifetime vehicles sold: 131
- Recent vehicles sold: 10
- Sales specialties: Cooper, Cooper S Hardtop, JCW CNV, x3, X5

Hey! My name is Berkley and I'm a Motoring Advisor at MINI of Sterling. I love helping my clients find the perfect vehicle to fit their needs and budget.  I've got a strong background in the automotive industry and mechanics.  I'm detail-oriented and committed to providing exceptional customer service.  My goal is to make your car-buying experience straightforward, fun & positive!

Recent reviews:
- 2026-04-16 | 5.0/5 | Jennifer W. — Working with Berkley made what can be a stressful process feel easy and genuinely enjoyable. She was knowledgeable without being overwhelming, confident without being pushy, and had a calm, approachable way about her that immediately put me at ease.

She took the time to answer my questions thoughtfully and made sure I understood everything without ever making me feel rushed. It felt less like a transaction and more like being guided by someone who actually cares about getting you into the right car.

Berkley struck that rare balance of being both professional and personable, and it made all the difference in my experience. I’d absolutely recommend working with her.
- 2026-03-17 | 5.0/5 | Colin V. — It was very enjoyable working with Berkley while ordering and purchasing our Mini Cooper. We met on several occasions and always felt like valued customers. She helped us through the process and kept us updated on progress. We felt we could reach out with any questions and always got a quick response. I was very impressed by her knowledge and enthusiasm about Minis.  She was always patient and we never felt pressurized into making decisions.
- 2025-11-24 | 5.0/5 | Micheal M. — She’s an absolute gem!  Not only is she knowledgeable, but she also knows how to work with you in a personable and helpful manner. Berkeley has a great background in customer service and possesses the patience to excel in this field. I highly recommend her to others, but I’m already looking forward to working with her again.

### Joel Kamden

- Profile: [https://miniofsterling.adviserly.com/joel-kamden](https://miniofsterling.adviserly.com/joel-kamden)
- Department: Sales (Motoring Advisors)
- Title: MINI Motoring Advisor
- Rating: 4.9 stars (23 ratings, 19 reviews)
- Lifetime vehicles sold: 110
- Recent vehicles sold: 14
- Sales specialties: Cooper, Cooper S Convertible, Cooper S Countryman All4, Cooper S Hardtop, Countryman

As a MINI Motoring Advisor at Sterling Motorcars, I bring a blend of experience and enthusiasm to the table. Originally from Maryland, I'm a proud Bowie State University alum and former college athlete. My background in sports instilled in me a drive for attention to detail and consistency, qualities I bring to every interaction.

I'm a personable and easy-going professional, dedicated to clear communication and building strong relationships with clients. It's important to me that I can provide exactly what they're looking for, and seeing their satisfaction is a great feeling.

Outside of work, I'm a multifaceted individual with a passion for movies, sports, and travel – including a memorable trip to Las Vegas. You might find me reading, writing poetry, or involved in musical production. I also enjoy discussing philosophy, sports, and science. And yes, I speak French!

Recent reviews:
- 2026-01-09 | 5.0/5 | Kern P. — I recently purchased a 2019 Mini Cooper Countryman from Sterling BMW/Minni and I truly couldn’t have asked for a better experience all thanks to Joel.

From start to finish, Joel was professional, knowledgeable, patient, and genuinely kind. He really took the time to listen to what I wanted, answered all of my questions thoroughly, and never once made me feel rushed or pressured. Buying a car can feel overwhelming, but Joel made the entire process smooth, comfortable, and actually enjoyable.

His transparency, attention to detail, and willingness to go above and beyond truly stood out. You can tell he genuinely cares about his clients and takes pride in making sure they leave happy and confident with their purchase.

If you’re in the market for a vehicle and want someone you can trust, ask for Joel. I absolutely love my Mini Cooper and am so grateful for such a positive experience. Highly recommend 10 stars across the board!
- 2026-04-14 | 5.0/5 | John K. — Joel was smart, capable, and helpful.  I arrived with my specific requirements in less than 15 minutes he identified a car that met them. He understood leasing (many folks don't) and he worked up a suitable deal shortly thereafter.
- 2025-11-30 | 5.0/5 | Thomas S. — Excellent!  Joel is a good ambassador for Sterling Motorcars.  His approach to sales is exactly what I was looking for.  Straight forward with no BS.  I feel he worked the best deal for us and he was pleasant to work with...

### Melissa Fincham

- Profile: [https://miniofsterling.adviserly.com/melissa-fincham](https://miniofsterling.adviserly.com/melissa-fincham)
- Department: Sales (Finance)
- Title: Finance Manager
- Rating: 4.9 stars (454 ratings, 314 reviews)
- Lifetime vehicles sold: 1177
- Recent vehicles sold: 1
- Sales specialties: 330XI, X3 xDrive 30i, X5, X5 xDrive 40i, X7
- Call: (571)378-3948

Hi! I’m Melissa Fincham, and I would like to personally welcome you and thank you for choosing BMW/MINI of Sterling! I have had the pleasure of working for this amazing company since August 2007. Every year, every position and every promotion has come with considerable growth and experience. My automotive industry knowledge and ability to excel at anything are what I am most proud of. I strive to be easy to work with because I know what it’s like to be on the other side as the consumer. I will ensure you have a superb experience because I want to be the best Client Advisor in the industry. I have built a reputation within this dealership as a loyal, trustworthy, dedicated, ambitious, driven, dynamic team player with a positive and optimistic personality. I am incredibly family-oriented, and I love animals. I enjoy spending my free time with family, swimming, traveling, trying delicious food, and watching movies. I am passionate about building relationships, both personally and professionally. Throughout my entire automotive career, there is absolutely nothing that compares to the feeling I get when I see my client’s smile and happiness driving away in their new car. I look forward to meeting you soon and providing you with a world-class experience!

Recent reviews:
- 2025-01-17 | 5.0/5 | Mohammad A. — This is my third BMW purchase with Melissa, and I greatly appreciate her continued assistance. I would also like to extend my sincere thanks to AJ Noorzai, the Finance Director, for his invaluable support throughout the paperwork process. Additionally, he was instrumental in helping me submit a refund request for the unused warranty on my previous vehicle.
- 2024-12-31 | 5.0/5 | Patrick W. — Melissa worked directly with my broker, but everything seemed to go great and I am thrilled with my M60!
 * Side note - I'm not sure when to expect my FL registration? *
- 2024-12-02 | 5.0/5 | Marlon B. — Melissa made my vehicle purchase process excellent!  She was patient and prompt with responses to all of my questions.

### Ollie Mcmahon

- Profile: [https://miniofsterling.adviserly.com/ollie-mcmahon](https://miniofsterling.adviserly.com/ollie-mcmahon)
- Department: Sales (Motoring Advisors)
- Title: MINI Motoring Advisor
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 12
- Recent vehicles sold: 12
- Sales specialties: 330XI, Atlas Cross Sport, Cooper, GS350, PASSAT

Hello! I’m Ollie, at BMW and MINI of Sterling. I’ve been part of the Loudoun County community for the past 10 years and take pride in helping clients find the right vehicle with a friendly, straightforward approach.

With over three years of experience and a background as a top performer in the car business, I truly enjoy working with performance and luxury vehicles especially sharing that experience with clients before and during the test drive.

Outside of work, I enjoy snowboarding, weightlifting, following the Pittsburgh Steelers, and trying great Mexican food.

I look forward to meeting you! Feel free to call or text me anytime at 703-479-6543—I’m always happy to help.

### Jeff Shade

- Profile: [https://miniofsterling.adviserly.com/jeff-shade](https://miniofsterling.adviserly.com/jeff-shade)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (1395 ratings, 904 reviews)
- Lifetime vehicles serviced: 11002
- Recent vehicles serviced: 210
- Call: (571)370-7161

Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.

Recent reviews:
- 2026-04-18 | 5.0/5 | Daniel D. — Jeff Shade is a phenomenal Service Manager - he is responsive, professional and he always takes great care of us.  I am grateful for his leadership and his care...it is consistent and it one of the reasons I won't go anywhere else...Thank you Jeff for your service!
- 2026-04-14 | 5.0/5 | Margaret G. — Jeff is an outstanding technical advisor. He is very competent, knowledgeable and helpful. I would strongly recommend him to anyone needing repairs on their Mini.
- 2026-04-19 | 5.0/5 | Anthony B. — My Mini Cooper S Convertible is getting old but Jeff and his team has always taken great care of it!  I greatly appreciate the level of care he provides!

### Adam Mahmoud

- Profile: [https://miniofsterling.adviserly.com/adam-mahmoud](https://miniofsterling.adviserly.com/adam-mahmoud)
- Department: Plus (Management)
- Title: Sales Manager

### David Lee

- Profile: [https://miniofsterling.adviserly.com/david-lee](https://miniofsterling.adviserly.com/david-lee)
- Department: Plus (Management)
- Title: General Manager

I'm excited to (re)introduce myself as I return to Sterling Motorcars for my second chapter, beginning June 2024. With over 25 years of experience in the automotive industry, my journey has come full circle, and it’s an honor to be back where it all began in 2004!

Throughout my career, I’ve had the privilege of working with incredible teams and achieving some unforgettable milestones — from leading the nation’s top-performing MINI dealership two years in a row to earning multiple BMW Center of Excellence awards. But more than awards, what drives me is building strong, lasting relationships — with my staff, our clients, and the community we serve.

I believe leadership starts with trust, grows through loyalty, and is fulfilled by watching others succeed. Investing in my team’s growth and creating a culture of excellence is what I’m most proud of.

Outside of work, I stay active through golf, brisk walks, and weight training. I was lucky enough to attend both the 2023 Ryder Cup in Rome and the Masters in Augusta — unforgettable experiences for sure!  I’m also fluent in Korean and love talking about sports, health, and family with clients and colleagues alike.

Driven by a passion for excellence and a deep commitment to people, I look forward to continuing to serve our clients and team with energy, integrity, and heart.

Thanks for visiting our site. I look forward to welcoming you in person and helping you experience the outstanding service Sterling Motorcars is known for!

### Jack Croft

- Profile: [https://miniofsterling.adviserly.com/jack-croft](https://miniofsterling.adviserly.com/jack-croft)
- Department: Plus (Finance)
- Title: Finance Manager

### Jessica Eller

- Profile: [https://miniofsterling.adviserly.com/jessica-eller](https://miniofsterling.adviserly.com/jessica-eller)
- Department: Plus (Management)
- Title: Service Manager
- Lifetime vehicles serviced: 325
- Recent vehicles serviced: 1
- Call: (571) 434-1944

Hi! I’m Jessica Eller, a Service Manager here at Sterling Motorcars. I started working in the auto industry 13 years ago, and became a part of the Sterling organization in 2006. I have excellent organizational and communication skills, and always pay close attention to detail. Helping others is something that I love to do. In 2012, I received the Employee of the Year award. Outside of the dealership, I enjoy spending time with my family and friends, especially my amazing son. I’m his biggest fan. I’m known for getting things done, and I never settle for mediocre. I believe that one of the greatest feelings in life comes from helping others succeed!

### Jin Lam

- Profile: [https://miniofsterling.adviserly.com/jin-lam](https://miniofsterling.adviserly.com/jin-lam)
- Department: Plus (Finance)
- Title: Finance Manager

### Justin Kim

- Profile: [https://miniofsterling.adviserly.com/justin-kim](https://miniofsterling.adviserly.com/justin-kim)
- Department: Plus (Finance)
- Title: Finance Manager

Hey everyone, I'm really excited to be joining the team at Sterling Motorcars! I'm a Finance Manager, originally from Seoul, South Korea, and I've been in this business for over 18 years. I absolutely love helping people, and there's nothing better than seeing a customer smile and feel good about their new car. I always listen to what folks are looking for and make sure they understand everything clearly. 

When I'm not at work, you might find me on the golf course – I'm a big fan of the game! I also enjoy basketball and cheering on my Terps. And speaking of cheering, I'm super proud of my two kids. My son's a freshman in college, and my daughter's a sophomore in high school.

I try to bring a positive attitude to everything I do, and I think being empathetic and compassionate are key. I also like to have a good laugh, so hopefully you can expect a little humor from me. I'm always up for talking sports or trying new foods, so don't hesitate to strike up a conversation! I'm really happy to be here and looking forward to helping you find the perfect BMW.

### Mike Salins

- Profile: [https://miniofsterling.adviserly.com/mike-salins](https://miniofsterling.adviserly.com/mike-salins)
- Department: Plus (Management)
- Title: Shop Foreman
- Lifetime vehicles serviced: 91
- Recent vehicles serviced: 2
- Call: (571) 434-1944

Hello! I’m Mike Salins, a Shop Foreman here at Sterling Motorcars. I have worked many jobs over the years, starting off at the bottom, cleaning floors, working at a gas station, and eventually becoming a shop foreman in the auto industry. Being a hard worker is one of my strong suits. I am personal friends with many people at BMWNA and have built a strong reputation as a foreman who knows the product and understands many of the nuances that BMW has. Customers can rely on me, to be honest, straightforward, and fair. I pride myself on getting the job done right. My certifications include being an ASE Certified Master Technician, as well as an ASE Engine Performance Specialist and a BMW Master Technician. I enjoy diagnosing and repairing electrical issues in cars. Playing the guitar and shooting guns and speed cubes are some of my favorite hobbies. If I can help others, I make it a priority to do so.

### Suzanne Xu

- Profile: [https://miniofsterling.adviserly.com/suzanne-xu](https://miniofsterling.adviserly.com/suzanne-xu)
- Department: Plus (Operations)
- Title: Marketing Manager

I joined the Sterling Motorcars dealership in 2012. I am proud to work for the exotic brand and our great owners. I have a strong passion for helping others and serving our customers. Some of my special skills include being well-organized, and great with multi-tasking, marketing, social media, and event planning. When I’m not providing exceptional customer service to our clients, I enjoy spending time with my daughter, Victoria. She is my world! Traveling is one of my favorite pastimes. I have traveled to many places, including Aruba, the Bahamas, China, Mexico, and St. Thomas. I’m a big fan of Real Madrid and the Washington Redskins. I am involved in many charities, such as DNC2Beat, an organization that teaches respect and helps people feel confident. Dancing and singing are two hobbies that I like to do in my spare time. People enjoy working with me because I’m patient, professional, and I go above and beyond to resolve their issues within a timely manner.

### Timothy Vo

- Profile: [https://miniofsterling.adviserly.com/timothy-vo](https://miniofsterling.adviserly.com/timothy-vo)
- Department: Plus (Finance)
- Title: Finance Manager

### Umar Chaudhry

- Profile: [https://miniofsterling.adviserly.com/umar-chaudhry](https://miniofsterling.adviserly.com/umar-chaudhry)
- Department: Plus (Management)
- Title: General Sales Manager