About Jeff
Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.
Customer rating
4.8 / 5 based on 1523 ratings (1012 written reviews)
Recent reviews
Excellent :)
— Selim E. ,
Jeff was great, completely clear with maintenance needs.
— William D. ,
Jeff is always professional, knowledgeable and caring. Thanks Jeff!
— Leland R. ,
Great as always
— Diane S. ,
He was fantastic and super helpful.
— William P. ,
Jeff was a great advisor with a lot of knowledges about the Mini copper and very quick response to any questions during the service. Great customer service and great communication skills.
— Lin R. ,
Excellent Service.
— John V. ,
Jeff has always been very professional and a pleasure to work with. Mini of Sterling is lucky to have him.
— Eugene C. ,
Always a pleasure to deal with.
— Douglas B. ,
I've had Jeff as my Mini Service Advisor since 2019. I cant think of a better person to work with.
— Earl H. ,